Refund policy
Exchange Policy
Exchange Only — No Change-of-Mind Refunds
Thank you for shopping with us! We want you to be happy with your purchase. Please read our exchange policy before placing an order.
1. Exchange Policy
We offer exchanges instead of refunds for eligible products. We do not offer refunds or returns for change-of-mind purchases, except where required by applicable law.
2. Eligibility for Exchanges
To request an exchange, the following conditions apply:
- The item must be unused and in its original condition.
- The item must be returned with its original packaging, tags, and accessories, where applicable.
- Proof of purchase or your order number is required.
- Exchange requests must be made within [insert number] days of receiving the order.
3. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible with your order number and supporting photos. We will review your request and help arrange an appropriate resolution.
4. Exchange Process
To request an exchange, contact us using the details below. Please wait for instructions before sending an item back.
Email: sheikhrafay9920@gmail.com
Phone: 03259478844📞
5. Non-Eligible Items
Items that have been used, damaged through misuse, or returned without required packaging may not qualify for an exchange, subject to applicable law.
6. Contact Us
If you have any questions about our Exchange Policy, please contact our customer support team using the details above.
We appreciate your business and thank you for shopping with us!